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Employee Assistance Program (EAP)

We provide two Employee Assistance Program (EAP) resources to ensure you and your dependents have access to the support you need, whenever you need it.

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Marketplace Chaplains

Your team of Chaplains provides confidential in-person or telephonic help with issues including marriage, divorce and remarriage, serious illness, death and grief recovery, parenting, care of aging parents, as well as many other personal issues. 

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To get started, download the MyChap App in the Apple Store or Google Play and enter Location ID #7237 (for office employees) or #7238 (for offsite employees).

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NEW FOR 2025 - GuidanceResources
This resource provides 24/7 support to help with life's hurdles, big or small. From counseling for emotional concerns like stress, anxiety, and relationship conflicts to practical guidance on child or elder care, financial planning, and even legal advice, this program is designed to make life easier.

 

Employees and their dependents receive up to 3 sessions per plan year.

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How to Enroll for Free:

  1. Go to www.guidanceresources.com

  2. Click Register

  3. When prompted for the Organization Web ID, enter: EAPEssential

  4. On the next screen, type J. M. (be sure to include the space) to identify your company

  5. From the drop-down menu, select J. M. Oliver Inc.

  6. Complete the remaining prompts to finish your registration


Access support anytime by calling 1-800-460-4374 or download the GuidanceNow App on the Apple Store or Google Play

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Need help now?

Call the Suicide and Crisis Lifeline at 988.

Your Healthcare Advocate

We have a dedicated Healthcare Advocate from Lacher who is ready to help you with:

  • Claims that you believe haven’t been properly paid

  • Questions regarding a bill sent by a doctor, dentist, lab or hospital

  • Further clarification on any insurance matters

  • Questions about your healthcare benefits

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Heather Malik

Direct line: 215-660-0353  
heather@lacherinsurance.com

Fax: 215-723-8604

© Oliver Heating & Cooling. All rights reserved.

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